Frequently Asked Questions
Learn how NegocieloHoy works: select a country, create and promote listings, then use Tools to start WhatsApp AI, web chat, social autoposting, video, and alerts.
What is NegocieloHoy?
NegocieloHoy is a seller platform with marketplace visibility, lead tools, and AI-assisted workflows. It helps businesses publish listings, reduce manual follow-up, capture more buyer interest, and respond faster from one place.
How do I start promoting a product?
Select the country where you want to sell, then create a vehicle, real estate listing, spare part, or offer with photos and details. From there you can promote the listing and use Tools to activate the services that help you get more visibility and respond faster.
What can I activate from Tools?
Tools is where you activate seller services such as social autoposting, promotional media, WhatsApp alerts, web chat, WhatsApp AI, and guarded automation features. The goal is to reduce manual work and help your team move faster on real buyer interest.
What does WhatsApp AI do?
WhatsApp AI helps answer common listing questions faster, capture buyer details, and reduce the delay between interest and first response. It supports your team, but your team still owns the relationship and the final sale.
What does web chat do?
Web chat answers product questions on the listing, captures buyer details, and helps schedule a visit, call, test drive, or other follow-up based on the product.
What does social autoposting do?
Social autoposting helps keep promoted listings visible on Facebook, Instagram, and Pinterest without requiring the same repetitive manual posting every day. It saves time and supports more consistent exposure.
What is the promotional video service?
The promotional video service turns listing images into a short visual asset that is easier to share, easier to notice, and more useful for campaigns or social promotion.
What alerts can sellers receive?
Sellers can receive alerts when a lead arrives or when there is an important listing interaction. Alerts help teams respond while intent is still active and reduce missed opportunities.
Which countries and languages are supported?
NegocieloHoy is organized for Costa Rica, the United States, and Mexico. The experience supports English and Spanish navigation, and listings are shown by country.
Can I promote one listing without a subscription?
The platform supports promoted listings and subscription plans. Availability, credits, and service access depend on the plan or promotion selected in the current subscription flow.
What happens when my subscription ends?
When a subscription ends, new publishing capacity, promotion credits, and plan-based service access stop according to the plan rules. Active promotions may continue only according to their configured expiration.
Does NegocieloHoy guarantee sales?
No. NegocieloHoy helps sellers publish, promote, respond faster, and capture lead information. Sales depend on the product, price, market demand, seller response, and buyer decision.
Still have questions? Feel free to reach out via our contact page.